Flathead Lake Lodge
Privacy Policy
Effective Date: August 13, 2026
Last Updated: August 13, 2026
Quarter Circle L A Ranches, Inc., doing business as Flathead Lake Lodge (“Flathead Lake Lodge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information that we collect through our website, https://flatheadlakelodge.com/
This Privacy Policy describes the types of information we may collect, how we use that information, how we may disclose it, and the choices available to you regarding your personal information.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide Directly
When you contact us, make an inquiry, request information, make a reservation, or otherwise interact with us, we may collect:
- Name
- Mailing address
- Email address
- Telephone number
- Reservation and booking information
- Payment and billing information
- Guest preferences and requests
- Information you provide in communications with us
- Other information you voluntarily provide
We collect only the information reasonably necessary for the purposes described in this Privacy Policy or as otherwise disclosed to you at the time of collection.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, depending on your browser, device, settings, and the technologies used on our Website.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographic location
- Pages viewed
- Date and time of visits
- Referring website or webpage
- Website navigation and interaction information
- Information regarding how you interact with our Website
Some of this information may constitute “personal information” or “personal data” under applicable law.
2. Cookies and Similar Technologies
Our Website may use cookies, pixels, tags, scripts, local storage, and similar technologies.
We may use these technologies for purposes including:
- Providing essential Website functionality
- Maintaining security
- Remembering preferences
- Processing reservations
- Understanding Website usage
- Measuring Website performance
- Improving our Website
- Measuring marketing campaigns
- Providing or measuring advertising
Where required by applicable law, non-essential cookies and similar technologies will be activated only after you provide the required consent.
You may manage your preferences through our Cookie Preferences tool. You may also adjust certain settings through your web browser.
For additional information, please see our Cookie Policy.
3. How We Use Personal Information
We may use personal information for the following purposes:
- Responding to inquiries and requests
- Processing and managing reservations
- Communicating with guests
- Providing lodging, hospitality, and related services
- Processing payments
- Providing customer service
- Managing guest accounts and relationships
- Sending requested information
- Sending marketing communications where permitted
- Improving our Website and services
- Understanding Website usage and performance
- Detecting and preventing fraud, abuse, or security incidents
- Protecting our rights, property, guests, employees, and business
- Complying with legal and regulatory obligations
- Fulfilling other purposes disclosed at or before the time information is collected
We do not use personal information for purposes that are incompatible with the purposes disclosed to you without providing any notice or consent required by applicable law.
4. How We Share Personal Information
We may disclose personal information to categories of third parties that assist us in operating our business, including:
- Reservation and booking providers
- Payment processors
- Website hosting and technology providers
- Email and communication providers
- Customer relationship management providers
- Analytics providers
- Advertising and marketing providers
- Information technology and security providers
- Professional advisors, including attorneys, accountants, and insurers
- Government authorities or other parties when required by law
- Other parties when necessary to protect our rights, safety, property, or business
These providers generally receive information only as reasonably necessary to provide services to us and are subject to contractual or other obligations where appropriate.
5. Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration in the ordinary course of our business.
However, certain advertising, analytics, or similar technologies may constitute “sharing” of personal information under California law even where no money is exchanged.
If our Website engages in activities that constitute a “sale” or “sharing” of personal information under applicable California law, California consumers may have the right to opt out of those activities.
California consumers may exercise applicable privacy choices through the Your Privacy Choices or Cookie Preferences tools available on our Website.
6. California Privacy Rights
If you are a California resident and applicable California privacy law applies to you, you may have certain rights regarding your personal information.
Depending on the circumstances, these rights may include:
Right to Know
You may have the right to request information about the personal information we have collected about you, including categories of personal information, sources, purposes of collection, and categories of third parties to whom information has been disclosed.
Right to Delete
You may request deletion of personal information that we have collected about you, subject to exceptions provided by law.
Right to Correct
You may request correction of inaccurate personal information that we maintain about you.
Right to Opt Out of Sale or Sharing
You may have the right to opt out of the sale or sharing of your personal information, as those terms are defined under applicable California law.
Right to Limit Use of Sensitive Personal Information
In certain circumstances, you may have the right to limit our use or disclosure of sensitive personal information.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
7. How to Exercise Your Privacy Rights
You may submit a privacy request by contacting us:
Email: info@flatheadlakelodge.
Telephone: 406.837.4391
Mail:
Quarter Circle L A Ranches, Inc.
d/b/a Flathead Lake Lodge
150 Flathead Lodge Road
Bigfork, Montana 59911
Please identify the nature of your request and provide sufficient information for us to reasonably verify your identity.
We will use reasonable methods to verify requests before providing, correcting, or deleting personal information, as required by applicable law.
You do not need to create an account with us solely to submit a privacy request.
Where permitted by law, you may also authorize another person to submit a request on your behalf.
8. Opting Out of Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link included in the communication.
Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, such as reservation confirmations, changes, or other communications necessary to provide requested services.
9. Opt-Out Preference Signals
Where required by applicable law, we will process recognized universal opt-out or opt-out preference signals in accordance with applicable legal requirements.
California consumers may also use the privacy choices available through our Website.
10. Third-Party Websites and Services
Our Website may contain links to websites, booking systems, social media platforms, or other services operated by third parties.
We are not responsible for the privacy practices of third-party websites or services.
We encourage you to review the privacy policies of those third parties before providing personal information.
11. Children’s Privacy
Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
12. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
13. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and for other legitimate business purposes.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Quarter Circle L A Ranches, Inc.
d/b/a Flathead Lake Lodge
150 Flathead Lodge Road
Bigfork, Montana 59911
Email: info@flatheadlakelodge.com
Phone: 406.837.4391